Collaborative Innovation
Enterprise social network
- Design the governance model for the social network (Yammer, WorkPlace, etc.)
- Implement specific deployment management systems
- Transform the collaborative culture
- Help communities to survive after the first year
- Assist in the choice of tools and integrator
Communities of practice
- Design the governance model for the company’s communities
- Create a community of practice (CoP)
- Re-launch a sluggish community
- Train community leaders
- Enable social peer learning
- Encourage the sharing and reuse of knowledge
- Analyze the maturity of communities
- Measure the value of communities
- Organize the collection of success stories
Collective intelligence
- Organize ideation and brainstorming with many participants
- Lead a LEGO® SERIOUS PLAY® methodology session to facilitate change and collective problem solving
Focus : Create a community of key account managers
Issue: Increase sales in a market segment
- Impossible to create an effective synergy between actors located in different hierarchical lines
- Salespeople are unable to make full use of them in presales situations
Our approach: Create a community to facilitate sharing
- Co-construct the community charter and voluntary membership
- Benevolence and mutual support
Deliverables: A community of practice
- Governance with a charter and communication plan
- Community leader training
- Accompanying the kick-off meeting
- Key performance indicators
Results: Sales are taking off
- Innovative solution for an Australian customer
- Clients are convinced of the community’s interest in solving their problems
Implementation period: 3 months
Knowledge Transfer
Competency and know-how transfer
- Map strategic skills for the company
- Identify knowledgeable people and experts on emerging topics
- Reuse lessons learned and best practices
Mergers & acquisitions
- Assess the maturity of the two organizations and the associated risks
- Organize knowledge transfer between the two organizations
Knowledge management
- Develop tools to provide instant and relevant knowledge in context
- Design and build knowledge bases
- Take advantage of artificial intelligence, bots
- Valorize the FAQ of service centers
- Stabilize vocabulary and formalize general knowledge through an internal Wikipedia
- Develop a search engine strategy
- Measure the value of knowledge management
- Organize the collection of success stories
Focus : Reuse lessons learned in projects
Issue: Increase the margin of engineering projects
- Inadequate capitalization of lessons learned from one project to another, from one site to another
- We’re making the same mistakes again.
Our approach: Add knowledge capitalization to the project process
- Add milestones for capturing and reusing knowledge
- Set up local relays to guarantee quality, organized in communities
- Create a capitalization tool
Deliverables: A management system
- Improved project process
- Description of stakeholder roles
- Functional specifications of the tool
- Taxonomy of capitalisation files
- Editorial rules
Results: Projects are less late
- Project margin increases
- Managers assess project managers on their ability to share and reuse
Implementation period: 6 months
Collective efficiency
Adoption of collaboration tools through usage
- Co-construct use cases
- Select the appropriate tools: Office 365, G-Suite…
- Anchor practices through active engagement
- Measure adoption and engagement
- Organize the collection of success stories
New ways of working
- Leverage the digital workplace
- Create more collaborative work practices
- Propose original methods for team meetings
- Train virtual team leaders
- Facilitate remote management
Change management
- Carry out a diagnosis of digital maturity and propose an associated training plan
- Co-create the change strategy with employees, to increase the chances of success
- Let employees plan their change and talk about it themselves
- Design and conduct surveys to measure commitment to change
Focus : Adopt successfully Office 365 in your team
Issue: Improve team effectiveness
- A lot of email exchanges and attachments between members
- Waste of time and stress
Our approach: Create more collaborative work practices that satisfy everyone
- Co-construct use cases
- Select and install the software on everyone’s work tools (computer, smartphone, tablet)
Delivrables: Usages adapted to the team
- Use cases
- Implementation the team’s collaborative site on the tool (O365)
- Training of team members
- Key performance indicators
- Coaching of a team meeting
Results: The team collaborates more effectively
- The manager trusts his/her team and vice versa
- Less stress and fewer emails
- Everyone helps each other and is thankful for each other
- Onboarding of new employees is facilitated
Implementation period: 2 months